Privacy Policy

Last updated: November 2025

Introduction

Ryze is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our nutrition consultation services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name and contact information
  • Health information and dietary preferences
  • Payment information
  • Communication history with our nutritionists

Automatically Collected Information

When you access our services, we may automatically collect certain information, including:

  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our nutrition consultation services
  • Create personalized meal plans and recommendations
  • Communicate with you about your consultations and our services
  • Process payments and transactions
  • Monitor and analyze usage patterns to enhance user experience
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist us in operating our business
  • To comply with legal obligations
  • In connection with a business transfer or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access your personal data
  • Right to rectification of inaccurate data
  • Right to erasure of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ryze
Jl. Ahmad Yani No. 33, Jambi 36121, Indonesia
Phone: +62 741 739 285
Email: [email protected]